KimiaStays

Our FAQ

General Questions

What are the check-in and check-out times?

Check-in: From 3:00 PM onwards.

Check-out: By 11:00 AM.
(Early check-in or late check-out may be available upon request and subject to availability.)

Free cancellation up to 7 days before arrival.

Cancellations made within 7 days of arrival will be charged the first night’s stay.

Please refer to your booking confirmation for exact terms.

Yes. A refundable security deposit of $200 is required at check-in.It will be returned within 3–5 business days after check-out, provided no damages or extra charges apply.

We welcome pets! A cleaning fee of $50 per stay applies.

Yes, free on-site parking is available for guests.

Do you provide Wi-Fi?

Yes, complimentary high-speed Wi-Fi is included with your stay.

Yes, children are welcome. We also provide cribs/high chairs upon request.

All of our properties are non-smoking. Designated outdoor smoking areas may be available.

Stays of 9 nights or longer include a complimentary mid-stay cleaning. Additional cleaning can be arranged for a fee.

Our guest support team is available 24/7. You’ll receive contact details with your booking confirmation.

Still have questions?